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We want to ensure that your overall experience with every product we design and manufacture is exceptional. We stand behind our products with a broad service offering designed to support our products and provide a sense of security to our customers long after the initial analyzer purchase has been made.
Our commitment is to respond to your servicing needs with speed, quality and professional consideration. Our field service engineers can deliver on-site technical support to customers who cannot afford the downtime to have their analyzers repaired at one of our service centers. Customers with a reasonable amount of lead-time can choose to return the analyzers to our service centers for repair.
The AMETEK Process Instruments Service Department has over 300 man-years of experience in maintenance/design of analyzer systems and applications support.
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All service calls, spare parts sales, maintenance training, site survey analysis and start-up support are coordinated from our AMETEK offices worldwide.
- USA
- Canada
- France
- Germany
- Middle East (Dubai)
- Singapore
- China (Beijing and Shanghai)
We offer training programs for all our products. For details refer to training visit our Training Information section.
The Technology Transfer Centers (TTC) are located at:
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AMETEK Process Instruments
Technology Transfer Center (TTC)
455 Corporate Blvd.
Pencader Corporate Center - Rt. 896
Newark DE, 19702 U.S.A.
Phone: (302) 456-4400
Fax: (302) 456-4444
Directions and Accommodations |
AMETEK Process Instruments
Technology Transfer Center (TTC)
4903 West Sam Houston
Parkway North, Ste. A-400
Houston TX, 77041 U.S.A.
Phone: (713) 466-4900
Fax: (713) 849-1924
Directions and Accommodations
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AMETEK Process Instruments
Technology Transfer Center (TTC)
2876 Sunridge Way N.E.
Calgary, AB, T1Y 7H9 Canada
Phone: (403) 235-8400
Fax: (403) 248-3550
Directions and Accommodations |
AMETEK Process Instruments
Technology Transfer Center (TTC)
150 Freeport Road
Pittsburgh, PA 15238 U.S.A.
Phone: (412) 828-9040
Fax: (412) 826-0399
Directions and Accommodations
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The Process Instruments Service Department works proactively with our customers by providing:
Per Diem Service Contracts
Process Instruments Service group is committed to provide proactive along with reactive customer service support. Our ASAP - (Analyzer Service Assistance Program) per diem service contracts enable AMETEK PI to take a full proactive service role for the analyzers in your facility, allowing greater flexibility with your on-site resources. A list of satisfied customers who established service contracts can be provided upon request.
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