We want to ensure that your overall experience with every product we design and manufacture is exceptional. We stand behind our products with a broad service offering designed to support our products and provide a sense of security to our customers long after the initial analyzer purchase has been made.
Our commitment is to respond to your servicing needs with speed, quality and professional consideration. Our field service engineers can deliver on-site technical support to customers who cannot afford the downtime to have their analyzers repaired at one of our service centers. Customers with a reasonable amount of lead-time can choose to return the analyzers to our service centers for repair. Use the Return Authorization form to return products to the factory for calibration and/or repair.
Please contact the AMETEK Process Instruments office nearest you to discuss service needed on your AMETEK products or use the other contact information noted below:
For all sales and service inquiries (excluding LAND IR), click HERE to submit your request.
ASOMA:
800-580-6608
512-252-2440
DYCOR, THERMOX, Proline, ProMaxion:
412-828-9040
412-826-0399 (fax)
Chandler:
918-250-7200
LAND Combustion and Environmental:
412-828-9040
412-826-0399 (fax)
LAND Infrared (North America):
Service: ircal@ametek.com
Sales: irsales@ametek.com
412-826-4444
Western Research:
For series 9xx and 93x, and Model 241CE II: 403-235-8400
For all others: 302-456-4400
Trace Analytical and Moisture Analyzers:
302-456-4400
All others:
412-828-9040
412-826-0399 (fax)